Julie Kennedy Art is committed to protecting your privacy.
If you have any requests concerning your personal information or any queries with regard to our processing please contact us.
We do not store your information in the public domain, and we do not disclose your information to anyone else.
We do not handle your credit card information, and at no stage are we aware of your credit card information. Payment processing is provided by PayPal.
As prints are constantly on order we aim to despatch your order well within 21 days. We will contact you if there is a delay and delivery will take longer. Of course, if your chosen print is in stock then it will be despatched the same day or the following day.
At the present time we accept payment by PayPal. UK only: if you would prefer to pay by cheque please contact us with your request.
We have added a £3.00 postage and packing charge per ORDER. We want our prints to be in perfect condition upon delivery. They are therefore well packed up and protected. Unfortunately this adds weight to the print and we therefore feel that a charge across the whole order - whether you order one print or ten - covers the basic cost.
All items are despatched with Royal Mail Recorded Delivery. This requires a signature on delivery. We will email you to inform you that your order is on its way.
We are happy to exchange any print for another of the same value. The buyer must pay the return postage, only the cost of the item will be exchanged. Items for return must be back with us in original new condition and the print cellophane wrapping untampered with, within 7 days.
In the unusual event that your print(s) arrive damaged in any way, we are happy to refund the full cost price and your return postage. Please contact us to inform us of the situation and to discuss the next step.
Please be advised that by placing your order you acknowledge and agree to these Terms and Conditions.
We do, of course, hope that you are delighted with your print and that it arrives safely and in perfect condition.